Swiggy is a popular online food ordering and delivery platform in India. It was founded in 2014 by Sriharsha Majety, Nandan Reddy, and Rahul Jaimini, with the aim of simplifying the food delivery process and making it convenient for customers to order food from their favorite restaurants.
Swiggy partners with over 1 lakh restaurants across India, offering a wide range of cuisines and dishes to customers. It also has its cloud kitchen vertical called Swiggy Access, which allows restaurants to expand their reach by setting up kitchens in different locations.
Swiggy’s mobile app and website allow customers to browse menus, place orders, and track their delivery status in real-time. It offers a range of payment options, including cash on delivery, online payments, and Swiggy’s own digital wallet Swiggy Money.
Swiggy has also introduced several innovative features, such as Swiggy Super, which offers unlimited free deliveries and no surge fee, Swiggy Go, which allows customers to send packages and documents, and Swiggy Stores, which delivers groceries and other essentials to customers.
With its user-friendly interface, efficient delivery network, and customer-centric approach, Swiggy has become one of the most popular online food ordering and delivery platforms in India.
Swiggy Responds After Woman Finds Meat In The Veg Biryani She Ordered
Recently, a woman shared her terrible experience on Twitter, claiming that she ordered a vegetarian biryani rice with aloo from a restaurant partner on Swiggy, only to find out a piece of meat in it.
As a strict vegetarian, the woman had expressed her shock at the costly error and also warned others to be cautious when ordering from the delivery app.
“If you’re a strict vegetarian (like me) think twice before ordering from Swiggy! I ordered biriyani rice with aloo which is clearly MARKED AS VEGETARIAN on the platform and I found a piece of meat (could be chicken, mutton or anything!) in the rice. Such grave errors are something that are unacceptable specially when it comes to MY BELIEFS,” she added.
Swiggy replied, saying, “Hi Natasha, such mix-ups are not expected from our restaurant partners, and we’d like to take a closer look. Can you help us with your order ID?”