A shocking dining experience turned sour for a family in Hyderabad when an unexpected and unsettling ingredient made its way into their order. Vishwa Aditya, from Amberpet’s DD Colony, had ordered chicken biryani from Bawarchi Hotel via Zomato, eagerly awaiting a tasty treat.
But what arrived at their doorstep came with an unwelcome guest – a dead lizard hiding among the rice and chicken.
The disturbing discovery left the family in horror, prompting them to share their experience on social media. Telugu Scribe reported the incident, including a caption that expressed the family’s disgust and disappointment in the restaurant’s hygiene standards.
For many, the situation raises serious questions about food safety, not just for the restaurant but also for the delivery platform, which acts as a bridge between eateries and customers.
A shocking dining experience turned sour for a family in Hyderabad when an unexpected and unsettling ingredient made its way into their order. Vishwa Aditya, from Amberpet’s DD Colony, had ordered chicken biryani from Bawarchi Hotel via Zomato, eagerly awaiting a tasty treat. But what arrived at their doorstep came with an unwelcome guest – a dead lizard hiding among the rice and chicken.
The disturbing discovery left the family in horror, prompting them to share their experience on social media. Telugu Scribe reported the incident, including a caption that expressed the family’s disgust and disappointment in the restaurant’s hygiene standards. For many, the situation raises serious questions about food safety, not just for the restaurant but also for the delivery platform, which acts as a bridge between eateries and customers.
In response, Zomato quickly addressed the issue, assuring the family and the public that they were handling it with utmost seriousness. “We have identified the issue and spoken to the customer. We take this very seriously and are working on appropriate next steps,” Zomato Care replied.
In response, Zomato quickly addressed the issue, assuring the family and the public that they were handling it with utmost seriousness. “We have identified the issue and spoken to the customer. We take this very seriously and are working on appropriate next steps,” Zomato Care replied.
Incidents like this certainly raise questions about restaurant hygiene and quality standards. While most places strive to meet safety regulations, occasional lapses reveal a troubling gap in accountability. Some restaurants may cut corners or overlook strict hygiene practices due to high demand, cost pressures, or insufficient monitoring.
With the boom in food delivery services, restaurants now cater to both dine-in and delivery orders, often under tight timelines. Without rigorous oversight, these demands can sometimes lead to careless mistakes or even a decline in cleanliness and food preparation standards.