IRCTC responds after video of rats in Maharashtra-Goa train pantry car

Railways are the second fastest mode of transport. It is also the most dependable mode of transport. Indian Railways manages the fourth-largest railway network in the world. It is well-known for its quality service and low cost. Due to this benefit, millions of people use it to travel daily.

Indian Railways, a lifeline for millions of passengers daily, has long been a symbol of affordable and accessible transportation across the vast country. However, the recent experiences shared by passengers highlight a significant issue that demands immediate attention.

IRCTC responds after video of rats in Maharashtra-Goa train pantry car

Hygiene in public transport is non-negotiable, especially in a country like India where trains are a primary mode of long-distance travel for a large population. The presence of pests in pantry cars is not just a matter of inconvenience, it is a significant health hazard. Cockroaches and rats can carry diseases and contaminate food, posing risks to the health of passengers.

IRCTC responds after video of rats in Maharashtra-Goa train pantry car

Tendulkar, a self-identified “railfan,” captured shocking footage of rats in the pantry car of the Mumbai-Madgaon train while traveling with his family. Despite his efforts to seek help from the Railway Protection Force (RPF) and station authorities, his pleas were met with disheartening responses, as he detailed in his Instagram post!

“This is such a rude shock for me as a railfan and as a train traveler… Are we not entitled to have a good and safe food during our journey??????” Tendulkar wrote, sharing his grievance.

Meanwhile, IRCTC wrote, “The matter is viewed seriously and suitable action has been taken. Pantry Car Staff have been sensitised to ensure hygiene and cleanliness in the pantry car. The concerned have been suitably advised to ensure effective pest and rodent control measures which is being ensured.”