Railways are the second fastest mode of transport. It is also the most dependable mode of transport. Indian Railways manages the fourth-largest railway network in the world. It is well-known for its quality service and low cost.
Due to this benefit, millions of people use it to travel daily. The ever-so ambitious Indian Railways has been planning something bigger than ever before as it is aiming to become the world’s first 100 per cent ‘green railways’!
For the unversed, the Indian Railways is the world’s eighth-largest employer with a total of 1.4 million employees. The oldest working Indian locomotive that is still in operation is the Fairy Queen, which worked with a steam engine. The first Indian locomotive was built in 1855.
Case in point, several passengers take to social media and complain about the quality of food, untidy bathrooms, and inconsistent schedules on Indian trains.
Railway replies after Passenger complains Train food “Tastes Like Food For Prisoners”
Meanwhile, a Twitter user named Bhumika posted a pic of her half-eaten meal on a train which had dal, rice, and sabzi served on the plate. She added that the rising train fares don’t justify the quality of food on the trains.
“Have you ever tasted your own food @IRCTCofficial? Will you ever give such bad quality and taste to your own family and children? It tastes like food for prisoners. The ticket prices are increasing day by day but you are providing the same bad quality food to your customers.,” she tweeted.
Meanwhile, one user said, ”The food is as pathetic as their services, the app is supreme quality bad, the website is a nightmare, charges are massive and the quality is degrading, so bad.”
Here’s how Railways responded:
“Sir, kindly share PNR and mobile number in Direct Message (DM) -IRCTC Official.”