Not just foodies alone but even the ones who eat less willingly order through Zomato or Swiggy. When users open the application, the food menu pops up only to display some delicious dishes. With a variety of items to choose from the menu, customers pick their favourite ones. Post that, they proceed to checkout section where the delivery app asks you to pay for the total amount.
We have also seen people repeatedly asking the customer care about the refund status and sometimes, the conversation could turn out to be hilarious. Now take a look at the conversation translated by a Reddit user:
Zomato: You’ll have to place a new order, sir.
Customer: What about the money I paid?
Zomato: It will be refunded to you in 4-5 business days.
Customer: What if it doesn’t happen?
Zomato: It will sir, don’t worry.
Customer: Mother promise?
Zomato: Mother promise.
Customer: Thanks. I received it.